Improving IT Training Results

Training for technical IT staff remains a key way to increase productivity and morale. Some times, I hear from our clients the dismay in their voice when they say that they have no budget for training. Consequently, when monies become available, I hear the enthusiasm in their voice about the possibilities for them.

From the employee perspective, they see that new skills may help them be able to increase their wages and market value.  Employers can benefit equally as well as they can raise retention rates and productivity.

  

As companies get more savvy with their training expenditures, they realize more clearly the need to individualize training. Some are disciplined enough to take a high level assessment of the expected positive impact on the business of any investment. Once done, then the selection of appropriate learning methods begin. 

Let's look at three general methodologies by looking at example individuals.

The first is for the more disciplined person who has a strong need for autonomy in learning. We'll call this person Akmad Autonomy.  Generally, Akmad will do well by studying on his own (books, e-learning programs, white papers, etc.).  Some times he needs the support of a mentor for some of his training time.  One key here is to provide some work time for self study and to monitor progress so as to help Akmad get the training done in the allotted time.

Though it beguiles me, some individuals (think: photographic memory) can sit and listen to a long lecture and "get it".  We'll call this person Pinxu Photographic.  Audiotapes and lecture oriented training work well for this individual. Most all of us are amazed at how Pinxu does it.

Our third person is Molly Multiple.  Molly does best when using a multiple of learning methods.  If she is disciplined enough, she will study on her own.  Then she may work with some peers.  Then she may participate in a program lead by an expert in which she works hands on for a good percentage of this training.


Keep in mind, that all learners work best by spacing out the time between learning sessions.  This allows both time to use what has been learned and time for the brain to let it sink in.